FileDirector Cache Reset

FileDirector Cache Reset

See below the guide on how to refresh the cache for File Director and when seeing the error below:
  • When seeing an error like this you will need to refresh the cache in File Director to open Winclient again:
  • Locate to C:\Users\{Username of User}\Documents\
  • You will come across a FileDirector folder.
  • By renaming this folder to FileDirectorYYYYMMDD. For example, FileDirector20220923. This is a backup of the cache so you can revert back to it if needed. 
  • This should allow you to open WinClient and this will create the FileDirector Cache folder automatically again. 


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